New & Existing Clients

Your first visit to Morena Pet Hospital establishes a vital foundation for our relationship with you and your pet. During the first visit, we make sure to obtain important background information, like your pet’s medical history, and give you time to get to know the doctor. To understand what to expect for your first visit to our practice, please read through our website. You’ll find all the practical information you need, such as a map and directions to our office, practice hours, payment policies and more. There’s also background information about our committed staff and our first visit procedures. You can even save some time at your first visit by printing out and completing the patient forms in advance of your appointment.


Patient Forms
Please print and fill out these forms so we can expedite your first visit:

Client Registration Form Drop-Off Exam Questionnaire Consent Form Low Cost Spay & Neuter Consent Form

Word Format

Word Format

Word Format

Word Format
PDF Format PDF Format PDF Format PDF Format


In order to view or print some of these forms you will need Adobe Acrobat Reader installed.

Click here to download it.


What to expect
Being well-prepared for your appointment will ensure that the doctor has all of the needed information to provide the best possible care for your pet. Also, take some time to review our staff page and familiarize yourself with the doctors. We look forward to your first visit.


Making an Appointment
At Morena Pet Hospital, we offer comprehensive examinations that help evaluate the overall health of your pet.  To schedule an appointment, please contact us at (619) 275-0888 or use our online appointment request.  Our hours of operation are M-F 8:00am-6:00pm and Saturday 8:00am-3:00pm.  Emergency and Walk-In Appointments Welcome!


Directions and Parking

  • Click to view Driving Directions on MapQuest
  • Please enter your zip code or city, state below for door-to-door directions
  • Small onsite parking lot available or street parking

Pet Portal
Did you know you can create your pet's very own personalized website that provides Free online access to managing your pet's health?  View our Pet Portal page to get started!

Frequently Asked Questions

What is a Pet Portal?
Pet Portals are private websites that give you secure online access to your pet’s health information. We provide Pet Portals free of charge to all clients who have active e-mail addresses.

How do I get a Pet Portal?
Here's how you can get your Pet Portal:

  • Click this "Get a Pet Portal" link.
  • Visit our hospital. Just give the receptionist your e-mail address.
  • Call us on the phone and give us your e-mail address.

Once you provide us with your e-mail address you’ll receive your password by e-mail.

How do I view my Pet Portal?
You view your Pet Portal by visiting our website and using your e-mail address and password to sign in. You must have “cookies” turned on in your browser in order to sign-in. You can bookmark the sign-in page, but not your Pet Portal, since it exists only when you are actually signed in.

What do you do with my e-mail address?
We use your e-mail address as your Pet Portal sign-in name. You have the option of receiving your pet’s service reminders (vaccinations, exams, etc.) by e-mail.

We also use e-mail address to contact clients about practice updates and important health news, such as information about West Nile Virus.

If you’d prefer not to receive e-mails from us, you can use your Pet Portal to change your e-mail preferences. You will still be able to use your Pet Portal, even if you choose not to receive e-mails from us.

Do you sell your mailing list?
We do not sell our mailing list. We do occasionally work with animal health companies to offer discount coupons and other promotions for products and services that we believe are beneficial to our patients. We do not disclose your personal information.

How much do Pet Portals cost?
Pet Portals are a service we provide free of charge to all clients with active e-mail addresses.

What can I do with my Pet Portal?
You can use your Pet Portal to manage your pet’s health care and medication schedule, communicate with us online, and learn more about your pet’s individual health and life-stage issues.

What if i have multiple pets--Do I need separate portals?
No! Your Pet Portal contains health information for each pet with an active file in your account with us. Remember, in order to have an active account, your pet must have visited our hospital.  ALSO, If you see any information about your pet or account that needs to be updated, you can use the Pet Portal to let us know.

How secure is my Pet Portal?
Your Pet Portal resides on a secure server protected by a fire wall. Your personal information cannot be accessed by other Pet Portal users.

Your Pet Portal is created each time you sign in. When you are not signed in, your Pet Portal does not exist. This means that it’s impossible for someone to find and view your account on the open Internet. Only you (and anyone with whom you choose to share your sign-in name and password) can see your pet’s information.


 

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